Privacy Policy

This policy explains what information Gnosis IQ collects when you use our website and platform, how we use it, and the choices you have. Much of the data we handle consists of student education records that we process on behalf of school districts; we treat that data with particular care and in line with our agreements and applicable law. For specifics on how we handle education records, see our FERPA commitments.

Information we collect

We collect a limited set of information, depending on how you interact with us:

• Account and contact details — such as name, email, phone number, role, and school or district, provided when you sign up, request a demo, or contact us.
• Education records — roster, gradebook, attendance, and student well-being information that a district chooses to share with us so the platform can function.
• Usage data — technical details generated automatically, such as IP address, device and browser type, pages viewed, and timestamps.
• Cookies — small files stored on your device that keep you signed in and remember preferences.

How we use information

We use the information we collect to:

• Provide, maintain, and secure the Gnosis IQ platform.
• Generate the insights and outcome predictions the service is designed to deliver.
• Respond to requests and provide customer support.
• Understand how the service is used so we can improve it.
• Detect, prevent, and address technical or security issues.
• Send you relevant updates about the service (you can opt out of non-essential messages at any time).

Student data and education records

When a district shares student information with us, that district remains the owner of the data, and Gnosis IQ acts as its service provider. The district decides what information to send and who may access it within the platform. We use education records only to provide and improve the service for that district — never to build advertising profiles, and we never sell student data. We return or delete a district's education records at its written request, subject to limited legal and operational exceptions.

Cookies and analytics

We use session, preference, and security cookies to operate the platform, and we may use privacy-respecting analytics to understand aggregate usage and improve the product. You can set your browser to refuse cookies, though some features may not work as a result.

How we share information

We do not sell personal information. We share it only in these limited circumstances:

• Service providers — trusted vendors who help us operate the platform under contracts that restrict their use of the data to that purpose.
• At a district's direction — where a customer asks us to share their data with another system or party.
• Legal requirements — where we are required to comply with the law, or to protect the rights, safety, and security of our users, the public, or Gnosis IQ.
• Business transfers — if Gnosis IQ is involved in a merger, acquisition, or sale of assets, with notice before your information becomes subject to a different policy.

Data retention

We keep information only as long as needed to provide the service, meet our agreements with districts, and comply with legal obligations. Usage data is generally kept for shorter periods and used in aggregate. We delete or return data when it is no longer needed or upon a valid request.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to those who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continually to protect the data entrusted to us.

Your choices and rights

You may request to access, correct, or delete personal information we hold about you, and you can update many details directly in your account settings. We may need to verify your identity before acting on a request. If your information was provided to us by a school or district, we may direct your request to that organization, which controls the data.

Children's privacy

Gnosis IQ is used in K-12 settings. Where students use the platform, their information is provided and overseen by their school or district under applicable laws such as FERPA. We do not knowingly collect personal information directly from children outside of that school relationship; if you believe a child has provided us information improperly, please contact us and we will address it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the revised version here and update the date above. We encourage you to review it periodically.

Contact us

If you have questions about this policy or how we handle your information, please contact our team or email [email protected].